Refund Policy

Our Commitment to Customer Satisfaction

At Wolves Lawn Care & Landscaping, we are committed to delivering high-quality, professional service. If you're not satisfied with the results of your lawn care or landscaping service, we will work with you to resolve the issue.

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Refund Eligibility

Refunds may be issued under the following circumstances:

• Service was not performed due to an error on our part (e.g., missed appointment).

• Service was incomplete or failed to meet reasonable expectations based on the service agreement or quote.

• Damage was caused by our team, and proper documentation (photos, written report) is provided within 72 hours of service.

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Non-Refundable Situations

Refunds will not be issued for:

• Services canceled less than 24 hours in advance (see our cancellation policy).

• Situations where property conditions (e.g., obstacles, overgrown grass, poor drainage) were not disclosed at time of scheduling.

• Dissatisfaction reported more than 3 days after service completion.

• Changes in personal preference after service is completed as agreed.

• Weather delays or reschedules, as these are out of our control.

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Refund Method

• Refunds will be issued via the original payment method within 5–10 business days of approval.

• Cash or check refunds may require in-person signature or verification.

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How to Request a Refund

To request a refund, please email wolveslawncare23@gmail.com or

call (608) 322-7703 within 3 business days of your service. Include:

• Your name and service address

• The date of service

• A description of the issue

• Any supporting photos (if applicable)

Our team will review your request and respond within 3 business days.